Whetstone Photo has been the exclusive photo-service for WILDWATER LTD for over 30 years. Featuring whitewater action on the CHATTOOGA, OCOEE, NANTAHALA, PIGEON and CHEOAH Rivers in the Southeast. We are happy to be able to offer photos of the CHATTOOGA RIDGE CANOPY TOUR, new for 2010.

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Whetstone Photography FAQ

-What size images are included on the PHOTO CD and the EMAIL Image?
Answer: We send the full-resolution image to your through Email and on the burned PHOTO CD. The images often are 3072 X 2048 with a file size ranging from 1.3 to 2.2 MB.

-When I try to order a PHOTO CD, I end up with all the photos in my check-out and the price is wrong.
Answer: Just pick one photo from your raft and order the PHOTO CD. We will pick up all the other shots of your boat and include them on the PHOTO CD.

-I'd like to order multiple boats on one PHOTO CD. How can I do this and are there any discounts available?
Answer: To order multiple boats, from different days or different rivers, please contact us through email or give us a call on the phone. We'll give you a multi-day, multi-river quote for all your boats.

-How long will it take to receive an EMAIL Image once I place my order online? And, what size resolution is the EMAIL Image?
Answer: EMAIL Images are usually sent out the day we receive them, or the next day. This is the fastest way to receive your photo. We send the full-resolution image to your email address. This can be between 1.3 to 2.2 MB and requires a high-speed internet connection for the image to be received.

-Why aren't my photos posted online yet? We went rafting a few days ago.
Answer: Our photos are put online at the Chattooga Outpost. Photos from the other rivers are mailed to us through the USPS and we post them as soon as they come in. This can take 5-10 days from the date of your trip.

-How long will my photos stay online?
Answer: For the 2009 season, we are leaving photos online indefinitely. For years prior to 2009, we will be happy to re-publish your event for one additional month.

-I can't seem to find my photos from last year.
Answer: Email us with the date of your trip, the river you were on and the trip time. We will re-publish your photos for one additional month. Wildwater can help you find your trip date and time if you know who made your reservation. Call 1-800-451-9972 and ask for this information. Also, if you purchased anything from the gift shop, your credit card statement will show the date of your trip.

-My child went rafting with his camp/school group. I cannot find which raft he/she is in.
Answer: You may need to wait until your child is able to help you find the correct photo. Photos stay online indefinitely and you should have ample time to view photos online once your child arrives home.

-Can I have text printed on the bottom of my photo?
Answer: We currently do not have the capability to print text on photos. If you order the PHOTO CD, or the EMAIL Image you can manipulate the image yourself.